Privacy policy

Privacy Policy

This Privacy Policy outlines how Juvenate Skin Limited (referred to as "we," "us," or "our") handles the collection, use, and sharing of your personal information when you visit or make a purchase from www.juvenate.co.nz (the “Site”). It also details how you can access and update your personal information.

Respecting Your Privacy: We value your privacy and are committed to protecting your personal information. We will not sell, distribute, or pass on your personal information to third parties, except as necessary to provide you with our products and services, or as outlined in this policy.

Collection of Personal Information: We collect personal information from users, customers, or visitors of our Site, through social media channels, and when you engage with our products and services. This may include your name, address, email address, telephone number, payment information (such as credit card details), and information related to the products and services you have inquired about or purchased.

Use of Personal Information: Your personal information is used to:

  • Process and fulfill orders placed via the Site.
  • Improve and personalize your experience on our Site and social media channels.
  • Communicate with you, including responding to your inquiries and sending you information about products and services that may interest you.
  • Conduct analytics and measure the effectiveness of our advertising campaigns.

Protection of Personal Information: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers and ensuring that third-party service providers who work with us agree to protect personal information.

Disclosure of Personal Information: We may share your personal information with third-party service providers to assist us in conducting our business. These providers include, but are not limited to, website hosting partners, payment processors, and shipping vendors. All such third parties are prohibited from using your personal information for any purpose other than to provide these services to us.

International Transfers: Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

Cookies and Tracking Technologies: We use cookies, log files, and similar technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Your Rights: You have the right to access, correct, update or request deletion of your personal information. If you wish to exercise these rights, please contact us at info@juvenateskin.com.

Contacting Us: If you have any questions about this Privacy Policy, please contact us at info@juvenateskin.com.

Changes to This Privacy Policy: We may update this Privacy Policy periodically to reflect changes to our practices. If we make any material changes, we will notify you through the Site or by other means, such as email, so that you may review the changes before you continue to use the Site.